- 1.1 We use Royal Mail 1st Class as Free delivery and DPD for Next Day Deliveries.
- 1.2 For orders received before 2.30 pm our aim is to dispatch it same day [Monday to Friday] which means that you receive your order within 48 Hours from the date it was dispatched.
- 1.3 If your order value exceeds £40 it will be dispatched with DPD Next Day For Free.
- 1.4 We will use all reasonable endeavours to ensure these times are met, but cannot be held responsible for dispatched parcels delayed by third parties, for example due to poor weather conditions.
- 1.5 If you do not receive your order within 2-3 working days from the date of dispatch, please contact Customer Services on 0151 227 1854 or email us at firstname.lastname@example.org to help you further.
- 1.6 Lost or damaged orders will be replaced free of charge.
- 1.7 Large volume orders may be subject to additional shipping charges. This will be discussed with you prior to your order being dispatched.